Making the customer feel special is essential.

Are you as appalled as I am at what passes for customer service today? Just this morning I received a follow up sales call based on an inquiry that I had made. He hadn't even read my questions! In this fast paced lecture you will learn the simple things that you can do to make your customer service shine. You'll also learn the three big DON'Ts of customer service. Perfect customer service isn't hard; it's attitude. And you'll get it in this class. Class #EC7xxx35, 1 1/2 hours, $125.